Return Policy
30-DAY STANDARD RETURN POLICY (MINUS SHIPPING AND HANDLING)
If you are not satisfied with your purchase of a Great HealthWorks product, return the fully sealed, unused product including all free products or bottles within 30 days of the purchase date to receive a full or partial refund of the purchase price (minus any shipping and handling). A partial refund will occur when the quantity of sealed, unused bottles returned are less than the original order quantity. You must prepay return shipping. We do not accept any C.O.D. returns and are not responsible for items lost in transit, for this reason we recommend that you keep the tracking number until you receive your refund. Please allow up to 30 days for us to process your return and issue the refund. This standard 30-day return policy is available to customers located in the United States and Canada that made a single purchase of any of the Great HealthWorks products directly from Great HealthWorks, Inc.
| PRODUCT | Policy |
|---|---|
| TrioXL* | Return fully sealed, unused bottles |
| HeartXL* | Return fully sealed, unused bottles |
| ProbioticXL* | Return fully sealed, unused bottles |
| VitaminXL-D3* | Return fully sealed, unused bottles |
| TurmericXL* | Return fully sealed, unused bottles |
| OmegaXL 2x | Return fully sealed, unused bottles |
| OmegaXL 3x | Return fully sealed, unused bottles |
| SleepXL* | Return fully sealed, unused bottles |
| Other* | Return fully sealed, unused bottles |
*On an OmegaXL auto-ship order, any other product also purchased for a monthly auto-ship program, and shipping beginning the first month of the auto-ship, qualifies for the OmegaXL Auto-Ship 60 Day Money Back Guarantee policy.
For the OmegaXL Auto-Ship 60 Day Money Back Guarantee, please click here.
Questions?
Many of your questions can be answered by visiting our online FAQ. Our Customer Care Department is available at 1-800-488-8082 during regular business hours, from 9:00 a.m. to 6:00 p.m., EST, Monday through Friday. You can also contact us anytime by using our online contact form.
